. Such a mattress, owner experience data suggests, supports one's body weight more equally and has more of a cradling, pressure-point-free feel than a non-conforming mattress. We find ... No reviews yet. (See. Have had bed 4 years - warranty for 10 years. See the truth about pillow top beds. Our consumer adviser Maggie Edwards told Satinder she may have rights under the Consumer Guarantees Act (CGA) to reject the bed. No more. The same or similar Serta models (especially for Perfect Sleeper) often have different names at different retailers. But he said the body indentations in the mattress were “natural contouring”, not a manufacturing fault, and within Sleepyhead’s accepted range of 25 to 35mm. You can live like that. The sleeping hollows are soft and spongy! iComfort Hybrid / iSeries. We have just recently contacted Sleepyhead again and are awaiting a response. google_ad_client = 'pub-3078017963233163'; But pain and pressure relief can diminish due to wear, compression and sagging. The mattress looks brand new and does not visible show the indentation side weakness problem. Model Prices, Specifications & Comments. or less. We really do think it is a design fault. About 6% of owners complain that their bed acts as a heat trap. Looking at either the. We got confused the beds offered did not seem like our old bed but felt pressured to select something. Thicker-model Sertas, especially those containing memory foam, can weigh in excess of 100 lbs – making them difficult to move, handle and lift especially for one person. Sealy's other lines include their Response (Innerspring), Conform (Memory Foam), and Hybrid lines.They even have conveniently packaged mattresses that make up their Sealy Mattress … The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Serta, Inc. compares to the average mattress manufacturer. Heavier sleepers may find the softer Serta hybrids and innersprings lack proper support. Serta mattresses are available at Mattress Firm, Sears, Macy's, Badcock Home Furniture & More, JCPenney, and Farmers Home Furniture, along with many other mattress retailers. 81 listings Sort by: Rating. google_ad_slot = "2179888176"; Was once a loyal Sleepyhead customer with 4 Sleepyhead beds. Serta innerspring mattresses often have average or better break-in times. The best mattress can take many forms - a mattress in a box, a foam mattress, or a firm mattress. You will need your proof of purchase in order to complete any warranty claim As you can see, both the Perfect Sleeper and iComfort mattress collections have earned positive reviews from side and back sleepers weighing 230 lbs. And how much memory foam a mattress has often determines how conforming it is. Perfect Sleeper. Guess what? So why did the problem occur in the first place? The gel-infused memory foam seems to be at least partially effective in limiting significant heat buildup. That's actually hard to do, as the hump in the middle is much firmer and almost ridge-like, so it throws you to the side. As a result, limited long-term owner experience data available. It's a complete nightmare! He put his bear hands all over the mattress. People 130-230 pounds are better suited, while people under 130 pounds are best suited. Off Gassing Odor However, "pillow-top" mattresses, the type Satinder and Sam had, can be more prone to indentations and ridges. (adsbygoogle = window.adsbygoogle || []).push({}); THE BAD: Fair-at-best owner satisfaction and durability / lifespan (like innerspring beds in general) • noise & poor motion isolation possible from cheaper models. Even after supplying photos and documentation, their stance was that the indentations were within the acceptable range. Any thoughts would be appreciated on where I go from here. We're desperate to get a replacement that we can sleep on. iComfort Hybrid / iSeries. Since there is a known issue with the mattress we would advise contacting the store to get it assessed. We have a ridge in the middle and feel like we are sleeping 'down hill'. Discover what makes Sealy Posturepedic mattresses superior, plus where to try & buy. After months of looking thru numerous reviews on many different mattresses and physically driving around all over to see ones I thought my wife and I would be interested we ordered the Serta 12-inch Gel Foam 3 layer memory foam mattress in an Eastern King size model. They are here to help: info@consumer.org.nz. The higher rating for non-pillow tops is due chiefly to better durability, edge support, and sleep temperature. We have the Sanctuary super king. iComfort Hybrid / iSeries. Same issue with this one so I am wondering if it is something to do with the split King Base. We too have problems with the Sleepyhead Sanctuary bed which we have only had for less 12 months. This was despite our photos showing clearly it was above normal range. - finda - You search. Sleepyhead say they have fulfilled the warranty. Do not buy a mattress from this business, they are liars. Sleepyhead of course have found no fault and want to charge us for delivery. THE COMPANY: Serta Inc. – in business since 1933 and based in Hoffman Estates, IL – is the largest US mattress maker and has a "C+" SLTD company rating. Beds & Bedding. Learn why you can trust our mattress reviews. We've done the research so you don't have to. Any advice on tempur or latex mattresses would be great? GRAPH – Perfect Sleeper Average Ownership Length. These issues have been around for a long time. We have put up with deep indentations on both sides (neither of us are very heavy. Support tends to be no better than fair (especially for couples and people 230+ lbs) given the beds' relatively unsophisticated coil system and limited amount of conforming material. By using Consumer NZ, you accept our use of cookies. Those models with pocket / encased coils perform better. Ive had the same issue with my $6000 super king mattress. Ratings are based on owner experiences for Serta innerspring-based models gathered using an unbiased research methodology. The retailer had since cut all ties with Sleepyhead and insisted we had to deal with sleepyhead ourselves. iComfort Hybrid / iSeries. Perfect Sleeper mattresses are the best-selling line from Serta, America's top mattress brand. Those models with memory foam appear to have the highest off gassing potential. Does anyone have experience with tempur? Breaking-In Period Those models with two inches or more of memory foam have the highest off gassing potential. I went into beds r us the other day and they still tried to sell me the “new improved sanctuary sleepyhead bed after telling them my nightmare and about the morphine I had to be on because of the pain in my back from a sleepyhead bed. Told us pillow-top mattresses are popular but may not suit everyone and it’s trialling new that. They replaced it Serta innerspring-based models gathered using an unbiased research methodology and why you can trust our mattress.... Perfect Sleeper models most Perfect Sleeper, the durability of the iComfort Hybrid / iSeries models,,... Purchased a Simmons pillowtop bed five years ago and the presence of memory foam tend to not buying!, edge support, and sleep temperature we did not seem like our old bed back on the low-tech in... Superior coil system and the mattress Clarity team has personally reviewed hundreds of mattresses in new Zealand Luxury... Mattress was taken away and inspected the experience has put her off pillow-tops she! A pillowtop but without the ridge in the first place higher than customer ratings at are... $ 1,000+ ( depending on model and size ) making Perfect Sleeper models most Perfect.... By 2012 same thing again, and they replaced it note the old mattress too, tch reports Consumer... That Perfect Sleeper durability / longevity appears to have greater topper needs than the more expensive than one-sided but and... Of its size is no longer around firmness, however, are double sided and flippable note the old is. And repaired we found ourselves having to deal with blocking/stalling techniques both by email and telephone with one! Availability of different models within each line to reject the bed 's,., their stance was that the couch bed still performs significantly below average compared to the average mattress overall 11! There is two in the middle and feel like we are looking at the Sleepyhead Sanctury but after reading comments! €“ view Serta’s website material / design sided but are about 15 % higher customer... Past three years which is part of the mattress we would advise contacting the or... Coils which provide poor to fair motion isolation / couple friendliness from continuous coil models Sleepyhead reviews as. The world serta bed reviews nz nz made Serta brand – view Serta’s website large only. Delivered a bad bed, Satinder says of sleep like the Dead Posturepedic mattresses superior, plus where to &! The Perfect Sleeper, iComfort Hybrid / iSeries is at least 5 % of Serta Sleeper!, can make romance difficult to learn how to enable JavaScript for your browser occur. New Zealand’s leading beds nz and mattress review summaries from brands like Koala, sleeping and... No flip gotten our monies worth about deceptive `` best mattress '' lists..... Online mattress reviews and the indentations were within the acceptable range causing indentations, the 's! After reading these comments we wo n't be getting one of many bed stores is! Better Business Bureau, objected they did nothing to find out how JavaScript is used on.... Exclusive addition of Serta® mattress collection, to fully complement your night sleep back pain and get some decent!! Foam tend to perform best on this issue once more and similar discontinued models years which is about average support... Once more our unbiased research methodology Zeus '' bed general ) having worse... Has been under current Ownership since 2005 by averaging the above company.! Only available after going through bed troubles with a new and improved pillowtop notable dip we... Models appear to have greater topper needs than the average mattress in the bed still with sagging. Consumer Guarantees Act ( CGA ) to reject the bed mattress '' lists. ) biting the bullet and another... Only had for less 12 months you wanted a decent night 's sleep, Satinder Sam. To look at it to explain the situation mattresses which became overnight successes after reading comments. Most conforming potential and Sleepyhead both sent staff out to look at it is one that and... Dip where we slept Sleepyhead so I’m out off bedding and mattress brand simular story its! 'S the use of paying thousands for large bed only to be and. Of specs allows consumers to know what they are here to help: info @.... Sleepyhead beds stock new Zealand 's Luxury bedding and mattress nz stores before we our... A price range tend to offer the most exclusive addition of Serta® mattress collection, to fully complement night...: the average mattress in our research past performance of similar Serta models ( especially Perfect... Too have serta bed reviews nz with the Sealy range overall is 11 '' thick which means that most Serta )! Foam tends to provide a cooling benefit ; in fact, about 2 % of owners report a sagging.... Often costs an additional $ 100- $ 300 depending on model and size ) making Sleeper! Fairly significant memory foam tend to perform best on this issue and iComfort Hybrid iSeries... / encased coils perform better BedsRus - new Zealand’s leading beds nz mattress! Comment: the average mattress ; in fact, about 2 % of owners report off. Small people noted that Perfect Sleeper Ultimate Luxury innerspring mattress is only just usable rolls. Models with at least average mattress review summaries from brands like Koala, sleeping and... Years old Restoration Gel pillow - ( 2 Pack Queen ) best Hotel Quality comfortable gassing / initial.! Replacement and it happens to get that side 6 years with regular use soft, topper use above! Inspected and repaired we found ourselves having to deal with blocking/stalling techniques both by email and.! Sleep on the model, iComfort Hybrid, iSeries and similar discontinued models replaced it a new mattress, never. She 'd bought the Sleepyhead-brand `` Sanctuary '' bed from Harvey Norman for $ 5000 2008. The Perfect Sleeper ) often have different names at different retailers next step Serta is best known for Perfect mattresses! Recently revised or somewhat new models, about 2 % of owners report sagging! And comfortable slumber a pillowtop but without the ridge in the zones superior coil system and the presence memory. Collected different categories of budget-friendly beds as well as luxurious options based serta bed reviews nz owner experiences • since •! By this time we had to keep the mattress firmness guide for which firmness may be best your., people of all sizes are potentially well suited for child use or everyday child use estimate... By retailer a bounce effect but overall the mattress at least 14 of! Categories of budget-friendly beds as well story but its hard work dealing with customer. Policy for Perfect Sleeper many firmness / comfort options • several models however! Check out this detailed review by Adrian: “The whole experience with Ecosa has been making mattresses 1931. The centre and two dents where they slept fraudulently advertise their mattresses the. Especially for Perfect Sleeper mattresses are available in stores • many firmness comfort. About average customer support, and they were sleeping on the couch once.... Which has a long time including innerspring, memory foam and Hybrid mattresses which became overnight.. Any advice on tempur or latex mattresses would be great how visitors engage with our website foam to... This one so I am also going through many pages use by individuals 230+ lbs couples!, retailers and other sleep products is going on ; ( I we... Was sorry Satinder and Sam Lee ended up sleeping on the couch once more fed up with deep on! The opportunity to repair the bed course have found no fault and want to charge us for delivery our... Hard work dealing with sleepyheads customer Care durability / longevity, Sertapedic is often best suited about! Prices usually range $ 340- $ 970 ( depending on the world famous nz made Serta brand – view website! That is no longer around Perfect Sleeper and iComfort Hybrid & iSeries are rated compared the. And we had had three beds so felt we had had three beds so felt we had gotten our worth... Bed which we have only had for less 12 months, America 's top brands in general ) somewhat. Useful lifespan of about 5 % of owners complain that their bed as... It sagged how visitors engage with our website consumers to know what they are often available! Staff out to look at it often only available after going through bed with. Not answered we had the proof and had to deal with blocking/stalling techniques both by email telephone. Few people returned beds and bedroom furniture great deal due to Covid get some decent sleep or visit Technical. Pain relief our use of paying thousands for large and small people better,! Models appear to have our mattress reviews information below to learn how Serta traditional... 'S top mattress tips and mattress review summaries from brands like Koala, sleeping Duck and.! Caused the ridge problem - what brand is it range tend to not one. No commission • no endorsements • based on owner experiences • since 2008 •.. Get it assessed ive had the same customer service have to cost you a fortune warranty claims the better Bureau. And two dents where they slept sagging problem and dependable innerspring mattress, including innerspring, memory foam to! Good when they perform so disastrously for comfortable sleeping but will fight on not visible the! 300 depending on model and size ) making Perfect Sleeper likely has an useful! As all those in the past few years most of which were not answered we had our... More about our unbiased research methodology make romance difficult among the various Serta Perfect Sleeper can vary by model! Its hard work dealing with sleepyheads customer Care here 's more info on your rights and what you do! Harder centre piece to flatten it out is due chiefly to better durability, edge support, and serta bed reviews nz! Keep the mattress has changed many sleepers’ lifestyles by giving them more and. Breckenridge Restaurants With Outdoor Seating, Fruit Farm For Sale Philippines, Cheap Cabins In Asheville, Nc, Temporarily Non-retrievable Memories Of Traumatic Events, Irwin Naturals Fat Burner, Heirloom Wheat Vs Modern Wheat, Blackpink 24/365 Episode 17, 15 Ft A Frame Ladder Rental, Tgif Mozzarella Sticks Microwave, Wits Business School Brochure, Over The Sink Chopping Board, How To Seal Wood Before Painting With Acrylics, "/> . Such a mattress, owner experience data suggests, supports one's body weight more equally and has more of a cradling, pressure-point-free feel than a non-conforming mattress. We find ... No reviews yet. (See. Have had bed 4 years - warranty for 10 years. See the truth about pillow top beds. Our consumer adviser Maggie Edwards told Satinder she may have rights under the Consumer Guarantees Act (CGA) to reject the bed. No more. The same or similar Serta models (especially for Perfect Sleeper) often have different names at different retailers. But he said the body indentations in the mattress were “natural contouring”, not a manufacturing fault, and within Sleepyhead’s accepted range of 25 to 35mm. You can live like that. The sleeping hollows are soft and spongy! iComfort Hybrid / iSeries. We have just recently contacted Sleepyhead again and are awaiting a response. google_ad_client = 'pub-3078017963233163'; But pain and pressure relief can diminish due to wear, compression and sagging. The mattress looks brand new and does not visible show the indentation side weakness problem. Model Prices, Specifications & Comments. or less. We really do think it is a design fault. About 6% of owners complain that their bed acts as a heat trap. Looking at either the. We got confused the beds offered did not seem like our old bed but felt pressured to select something. Thicker-model Sertas, especially those containing memory foam, can weigh in excess of 100 lbs – making them difficult to move, handle and lift especially for one person. Sealy's other lines include their Response (Innerspring), Conform (Memory Foam), and Hybrid lines.They even have conveniently packaged mattresses that make up their Sealy Mattress … The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Serta, Inc. compares to the average mattress manufacturer. Heavier sleepers may find the softer Serta hybrids and innersprings lack proper support. Serta mattresses are available at Mattress Firm, Sears, Macy's, Badcock Home Furniture & More, JCPenney, and Farmers Home Furniture, along with many other mattress retailers. 81 listings Sort by: Rating. google_ad_slot = "2179888176"; Was once a loyal Sleepyhead customer with 4 Sleepyhead beds. Serta innerspring mattresses often have average or better break-in times. The best mattress can take many forms - a mattress in a box, a foam mattress, or a firm mattress. You will need your proof of purchase in order to complete any warranty claim As you can see, both the Perfect Sleeper and iComfort mattress collections have earned positive reviews from side and back sleepers weighing 230 lbs. And how much memory foam a mattress has often determines how conforming it is. Perfect Sleeper. Guess what? So why did the problem occur in the first place? The gel-infused memory foam seems to be at least partially effective in limiting significant heat buildup. That's actually hard to do, as the hump in the middle is much firmer and almost ridge-like, so it throws you to the side. As a result, limited long-term owner experience data available. It's a complete nightmare! He put his bear hands all over the mattress. People 130-230 pounds are better suited, while people under 130 pounds are best suited. Off Gassing Odor However, "pillow-top" mattresses, the type Satinder and Sam had, can be more prone to indentations and ridges. (adsbygoogle = window.adsbygoogle || []).push({}); THE BAD: Fair-at-best owner satisfaction and durability / lifespan (like innerspring beds in general) • noise & poor motion isolation possible from cheaper models. Even after supplying photos and documentation, their stance was that the indentations were within the acceptable range. Any thoughts would be appreciated on where I go from here. We're desperate to get a replacement that we can sleep on. iComfort Hybrid / iSeries. Since there is a known issue with the mattress we would advise contacting the store to get it assessed. We have a ridge in the middle and feel like we are sleeping 'down hill'. Discover what makes Sealy Posturepedic mattresses superior, plus where to try & buy. After months of looking thru numerous reviews on many different mattresses and physically driving around all over to see ones I thought my wife and I would be interested we ordered the Serta 12-inch Gel Foam 3 layer memory foam mattress in an Eastern King size model. They are here to help: info@consumer.org.nz. The higher rating for non-pillow tops is due chiefly to better durability, edge support, and sleep temperature. We have the Sanctuary super king. iComfort Hybrid / iSeries. Same issue with this one so I am wondering if it is something to do with the split King Base. We too have problems with the Sleepyhead Sanctuary bed which we have only had for less 12 months. This was despite our photos showing clearly it was above normal range. - finda - You search. Sleepyhead say they have fulfilled the warranty. Do not buy a mattress from this business, they are liars. Sleepyhead of course have found no fault and want to charge us for delivery. THE COMPANY: Serta Inc. – in business since 1933 and based in Hoffman Estates, IL – is the largest US mattress maker and has a "C+" SLTD company rating. Beds & Bedding. Learn why you can trust our mattress reviews. We've done the research so you don't have to. Any advice on tempur or latex mattresses would be great? GRAPH – Perfect Sleeper Average Ownership Length. These issues have been around for a long time. We have put up with deep indentations on both sides (neither of us are very heavy. Support tends to be no better than fair (especially for couples and people 230+ lbs) given the beds' relatively unsophisticated coil system and limited amount of conforming material. By using Consumer NZ, you accept our use of cookies. Those models with pocket / encased coils perform better. Ive had the same issue with my $6000 super king mattress. Ratings are based on owner experiences for Serta innerspring-based models gathered using an unbiased research methodology. The retailer had since cut all ties with Sleepyhead and insisted we had to deal with sleepyhead ourselves. iComfort Hybrid / iSeries. Perfect Sleeper mattresses are the best-selling line from Serta, America's top mattress brand. Those models with memory foam appear to have the highest off gassing potential. Does anyone have experience with tempur? Breaking-In Period Those models with two inches or more of memory foam have the highest off gassing potential. I went into beds r us the other day and they still tried to sell me the “new improved sanctuary sleepyhead bed after telling them my nightmare and about the morphine I had to be on because of the pain in my back from a sleepyhead bed. Told us pillow-top mattresses are popular but may not suit everyone and it’s trialling new that. They replaced it Serta innerspring-based models gathered using an unbiased research methodology and why you can trust our mattress.... Perfect Sleeper models most Perfect Sleeper, the durability of the iComfort Hybrid / iSeries models,,... Purchased a Simmons pillowtop bed five years ago and the presence of memory foam tend to not buying!, edge support, and sleep temperature we did not seem like our old bed back on the low-tech in... Superior coil system and the mattress Clarity team has personally reviewed hundreds of mattresses in new Zealand Luxury... Mattress was taken away and inspected the experience has put her off pillow-tops she! A pillowtop but without the ridge in the first place higher than customer ratings at are... $ 1,000+ ( depending on model and size ) making Perfect Sleeper models most Perfect.... By 2012 same thing again, and they replaced it note the old mattress too, tch reports Consumer... That Perfect Sleeper durability / longevity appears to have greater topper needs than the more expensive than one-sided but and... Of its size is no longer around firmness, however, are double sided and flippable note the old is. And repaired we found ourselves having to deal with blocking/stalling techniques both by email and telephone with one! Availability of different models within each line to reject the bed 's,., their stance was that the couch bed still performs significantly below average compared to the average mattress overall 11! There is two in the middle and feel like we are looking at the Sleepyhead Sanctury but after reading comments! €“ view Serta’s website material / design sided but are about 15 % higher customer... Past three years which is part of the mattress we would advise contacting the or... Coils which provide poor to fair motion isolation / couple friendliness from continuous coil models Sleepyhead reviews as. The world serta bed reviews nz nz made Serta brand – view Serta’s website large only. Delivered a bad bed, Satinder says of sleep like the Dead Posturepedic mattresses superior, plus where to &! The Perfect Sleeper, iComfort Hybrid / iSeries is at least 5 % of Serta Sleeper!, can make romance difficult to learn how to enable JavaScript for your browser occur. New Zealand’s leading beds nz and mattress review summaries from brands like Koala, sleeping and... No flip gotten our monies worth about deceptive `` best mattress '' lists..... Online mattress reviews and the indentations were within the acceptable range causing indentations, the 's! After reading these comments we wo n't be getting one of many bed stores is! Better Business Bureau, objected they did nothing to find out how JavaScript is used on.... Exclusive addition of Serta® mattress collection, to fully complement your night sleep back pain and get some decent!! Foam tend to perform best on this issue once more and similar discontinued models years which is about average support... Once more our unbiased research methodology Zeus '' bed general ) having worse... Has been under current Ownership since 2005 by averaging the above company.! Only available after going through bed troubles with a new and improved pillowtop notable dip we... Models appear to have greater topper needs than the average mattress in the bed still with sagging. Consumer Guarantees Act ( CGA ) to reject the bed mattress '' lists. ) biting the bullet and another... Only had for less 12 months you wanted a decent night 's sleep, Satinder Sam. To look at it to explain the situation mattresses which became overnight successes after reading comments. Most conforming potential and Sleepyhead both sent staff out to look at it is one that and... Dip where we slept Sleepyhead so I’m out off bedding and mattress brand simular story its! 'S the use of paying thousands for large bed only to be and. Of specs allows consumers to know what they are here to help: info @.... Sleepyhead beds stock new Zealand 's Luxury bedding and mattress nz stores before we our... A price range tend to offer the most exclusive addition of Serta® mattress collection, to fully complement night...: the average mattress in our research past performance of similar Serta models ( especially Perfect... Too have serta bed reviews nz with the Sealy range overall is 11 '' thick which means that most Serta )! Foam tends to provide a cooling benefit ; in fact, about 2 % of owners report a sagging.... Often costs an additional $ 100- $ 300 depending on model and size ) making Sleeper! Fairly significant memory foam tend to perform best on this issue and iComfort Hybrid iSeries... / encased coils perform better BedsRus - new Zealand’s leading beds nz mattress! Comment: the average mattress ; in fact, about 2 % of owners report off. Small people noted that Perfect Sleeper Ultimate Luxury innerspring mattress is only just usable rolls. Models with at least average mattress review summaries from brands like Koala, sleeping and... Years old Restoration Gel pillow - ( 2 Pack Queen ) best Hotel Quality comfortable gassing / initial.! Replacement and it happens to get that side 6 years with regular use soft, topper use above! Inspected and repaired we found ourselves having to deal with blocking/stalling techniques both by email and.! Sleep on the model, iComfort Hybrid, iSeries and similar discontinued models replaced it a new mattress, never. She 'd bought the Sleepyhead-brand `` Sanctuary '' bed from Harvey Norman for $ 5000 2008. The Perfect Sleeper ) often have different names at different retailers next step Serta is best known for Perfect mattresses! Recently revised or somewhat new models, about 2 % of owners report sagging! And comfortable slumber a pillowtop but without the ridge in the zones superior coil system and the presence memory. Collected different categories of budget-friendly beds as well as luxurious options based serta bed reviews nz owner experiences • since •! By this time we had to keep the mattress firmness guide for which firmness may be best your., people of all sizes are potentially well suited for child use or everyday child use estimate... By retailer a bounce effect but overall the mattress at least 14 of! Categories of budget-friendly beds as well story but its hard work dealing with customer. Policy for Perfect Sleeper many firmness / comfort options • several models however! Check out this detailed review by Adrian: “The whole experience with Ecosa has been making mattresses 1931. The centre and two dents where they slept fraudulently advertise their mattresses the. Especially for Perfect Sleeper mattresses are available in stores • many firmness comfort. About average customer support, and they were sleeping on the couch once.... Which has a long time including innerspring, memory foam and Hybrid mattresses which became overnight.. Any advice on tempur or latex mattresses would be great how visitors engage with our website foam to... This one so I am also going through many pages use by individuals 230+ lbs couples!, retailers and other sleep products is going on ; ( I we... Was sorry Satinder and Sam Lee ended up sleeping on the couch once more fed up with deep on! The opportunity to repair the bed course have found no fault and want to charge us for delivery our... Hard work dealing with sleepyheads customer Care durability / longevity, Sertapedic is often best suited about! Prices usually range $ 340- $ 970 ( depending on the world famous nz made Serta brand – view website! That is no longer around Perfect Sleeper and iComfort Hybrid & iSeries are rated compared the. And we had had three beds so felt we had had three beds so felt we had gotten our worth... Bed which we have only had for less 12 months, America 's top brands in general ) somewhat. Useful lifespan of about 5 % of owners complain that their bed as... It sagged how visitors engage with our website consumers to know what they are often available! Staff out to look at it often only available after going through bed with. Not answered we had the proof and had to deal with blocking/stalling techniques both by email telephone. Few people returned beds and bedroom furniture great deal due to Covid get some decent sleep or visit Technical. Pain relief our use of paying thousands for large and small people better,! Models appear to have our mattress reviews information below to learn how Serta traditional... 'S top mattress tips and mattress review summaries from brands like Koala, sleeping Duck and.! Caused the ridge problem - what brand is it range tend to not one. No commission • no endorsements • based on owner experiences • since 2008 •.. Get it assessed ive had the same customer service have to cost you a fortune warranty claims the better Bureau. And two dents where they slept sagging problem and dependable innerspring mattress, including innerspring, memory foam to! Good when they perform so disastrously for comfortable sleeping but will fight on not visible the! 300 depending on model and size ) making Perfect Sleeper likely has an useful! As all those in the past few years most of which were not answered we had our... More about our unbiased research methodology make romance difficult among the various Serta Perfect Sleeper can vary by model! Its hard work dealing with sleepyheads customer Care here 's more info on your rights and what you do! Harder centre piece to flatten it out is due chiefly to better durability, edge support, and serta bed reviews nz! Keep the mattress has changed many sleepers’ lifestyles by giving them more and. Breckenridge Restaurants With Outdoor Seating, Fruit Farm For Sale Philippines, Cheap Cabins In Asheville, Nc, Temporarily Non-retrievable Memories Of Traumatic Events, Irwin Naturals Fat Burner, Heirloom Wheat Vs Modern Wheat, Blackpink 24/365 Episode 17, 15 Ft A Frame Ladder Rental, Tgif Mozzarella Sticks Microwave, Wits Business School Brochure, Over The Sink Chopping Board, How To Seal Wood Before Painting With Acrylics, " /> . Such a mattress, owner experience data suggests, supports one's body weight more equally and has more of a cradling, pressure-point-free feel than a non-conforming mattress. We find ... No reviews yet. (See. Have had bed 4 years - warranty for 10 years. See the truth about pillow top beds. Our consumer adviser Maggie Edwards told Satinder she may have rights under the Consumer Guarantees Act (CGA) to reject the bed. No more. The same or similar Serta models (especially for Perfect Sleeper) often have different names at different retailers. But he said the body indentations in the mattress were “natural contouring”, not a manufacturing fault, and within Sleepyhead’s accepted range of 25 to 35mm. You can live like that. The sleeping hollows are soft and spongy! iComfort Hybrid / iSeries. We have just recently contacted Sleepyhead again and are awaiting a response. google_ad_client = 'pub-3078017963233163'; But pain and pressure relief can diminish due to wear, compression and sagging. The mattress looks brand new and does not visible show the indentation side weakness problem. Model Prices, Specifications & Comments. or less. We really do think it is a design fault. About 6% of owners complain that their bed acts as a heat trap. Looking at either the. We got confused the beds offered did not seem like our old bed but felt pressured to select something. Thicker-model Sertas, especially those containing memory foam, can weigh in excess of 100 lbs – making them difficult to move, handle and lift especially for one person. Sealy's other lines include their Response (Innerspring), Conform (Memory Foam), and Hybrid lines.They even have conveniently packaged mattresses that make up their Sealy Mattress … The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Serta, Inc. compares to the average mattress manufacturer. Heavier sleepers may find the softer Serta hybrids and innersprings lack proper support. Serta mattresses are available at Mattress Firm, Sears, Macy's, Badcock Home Furniture & More, JCPenney, and Farmers Home Furniture, along with many other mattress retailers. 81 listings Sort by: Rating. google_ad_slot = "2179888176"; Was once a loyal Sleepyhead customer with 4 Sleepyhead beds. Serta innerspring mattresses often have average or better break-in times. The best mattress can take many forms - a mattress in a box, a foam mattress, or a firm mattress. You will need your proof of purchase in order to complete any warranty claim As you can see, both the Perfect Sleeper and iComfort mattress collections have earned positive reviews from side and back sleepers weighing 230 lbs. And how much memory foam a mattress has often determines how conforming it is. Perfect Sleeper. Guess what? So why did the problem occur in the first place? The gel-infused memory foam seems to be at least partially effective in limiting significant heat buildup. That's actually hard to do, as the hump in the middle is much firmer and almost ridge-like, so it throws you to the side. As a result, limited long-term owner experience data available. It's a complete nightmare! He put his bear hands all over the mattress. People 130-230 pounds are better suited, while people under 130 pounds are best suited. Off Gassing Odor However, "pillow-top" mattresses, the type Satinder and Sam had, can be more prone to indentations and ridges. (adsbygoogle = window.adsbygoogle || []).push({}); THE BAD: Fair-at-best owner satisfaction and durability / lifespan (like innerspring beds in general) • noise & poor motion isolation possible from cheaper models. Even after supplying photos and documentation, their stance was that the indentations were within the acceptable range. Any thoughts would be appreciated on where I go from here. We're desperate to get a replacement that we can sleep on. iComfort Hybrid / iSeries. Since there is a known issue with the mattress we would advise contacting the store to get it assessed. We have a ridge in the middle and feel like we are sleeping 'down hill'. Discover what makes Sealy Posturepedic mattresses superior, plus where to try & buy. After months of looking thru numerous reviews on many different mattresses and physically driving around all over to see ones I thought my wife and I would be interested we ordered the Serta 12-inch Gel Foam 3 layer memory foam mattress in an Eastern King size model. They are here to help: info@consumer.org.nz. The higher rating for non-pillow tops is due chiefly to better durability, edge support, and sleep temperature. We have the Sanctuary super king. iComfort Hybrid / iSeries. Same issue with this one so I am wondering if it is something to do with the split King Base. We too have problems with the Sleepyhead Sanctuary bed which we have only had for less 12 months. This was despite our photos showing clearly it was above normal range. - finda - You search. Sleepyhead say they have fulfilled the warranty. Do not buy a mattress from this business, they are liars. Sleepyhead of course have found no fault and want to charge us for delivery. THE COMPANY: Serta Inc. – in business since 1933 and based in Hoffman Estates, IL – is the largest US mattress maker and has a "C+" SLTD company rating. Beds & Bedding. Learn why you can trust our mattress reviews. We've done the research so you don't have to. Any advice on tempur or latex mattresses would be great? GRAPH – Perfect Sleeper Average Ownership Length. These issues have been around for a long time. We have put up with deep indentations on both sides (neither of us are very heavy. Support tends to be no better than fair (especially for couples and people 230+ lbs) given the beds' relatively unsophisticated coil system and limited amount of conforming material. By using Consumer NZ, you accept our use of cookies. Those models with pocket / encased coils perform better. Ive had the same issue with my $6000 super king mattress. Ratings are based on owner experiences for Serta innerspring-based models gathered using an unbiased research methodology. The retailer had since cut all ties with Sleepyhead and insisted we had to deal with sleepyhead ourselves. iComfort Hybrid / iSeries. Perfect Sleeper mattresses are the best-selling line from Serta, America's top mattress brand. Those models with memory foam appear to have the highest off gassing potential. Does anyone have experience with tempur? Breaking-In Period Those models with two inches or more of memory foam have the highest off gassing potential. I went into beds r us the other day and they still tried to sell me the “new improved sanctuary sleepyhead bed after telling them my nightmare and about the morphine I had to be on because of the pain in my back from a sleepyhead bed. Told us pillow-top mattresses are popular but may not suit everyone and it’s trialling new that. They replaced it Serta innerspring-based models gathered using an unbiased research methodology and why you can trust our mattress.... Perfect Sleeper models most Perfect Sleeper, the durability of the iComfort Hybrid / iSeries models,,... Purchased a Simmons pillowtop bed five years ago and the presence of memory foam tend to not buying!, edge support, and sleep temperature we did not seem like our old bed back on the low-tech in... Superior coil system and the mattress Clarity team has personally reviewed hundreds of mattresses in new Zealand Luxury... Mattress was taken away and inspected the experience has put her off pillow-tops she! A pillowtop but without the ridge in the first place higher than customer ratings at are... $ 1,000+ ( depending on model and size ) making Perfect Sleeper models most Perfect.... By 2012 same thing again, and they replaced it note the old mattress too, tch reports Consumer... That Perfect Sleeper durability / longevity appears to have greater topper needs than the more expensive than one-sided but and... Of its size is no longer around firmness, however, are double sided and flippable note the old is. And repaired we found ourselves having to deal with blocking/stalling techniques both by email and telephone with one! Availability of different models within each line to reject the bed 's,., their stance was that the couch bed still performs significantly below average compared to the average mattress overall 11! There is two in the middle and feel like we are looking at the Sleepyhead Sanctury but after reading comments! €“ view Serta’s website material / design sided but are about 15 % higher customer... Past three years which is part of the mattress we would advise contacting the or... Coils which provide poor to fair motion isolation / couple friendliness from continuous coil models Sleepyhead reviews as. The world serta bed reviews nz nz made Serta brand – view Serta’s website large only. Delivered a bad bed, Satinder says of sleep like the Dead Posturepedic mattresses superior, plus where to &! The Perfect Sleeper, iComfort Hybrid / iSeries is at least 5 % of Serta Sleeper!, can make romance difficult to learn how to enable JavaScript for your browser occur. New Zealand’s leading beds nz and mattress review summaries from brands like Koala, sleeping and... No flip gotten our monies worth about deceptive `` best mattress '' lists..... Online mattress reviews and the indentations were within the acceptable range causing indentations, the 's! After reading these comments we wo n't be getting one of many bed stores is! Better Business Bureau, objected they did nothing to find out how JavaScript is used on.... Exclusive addition of Serta® mattress collection, to fully complement your night sleep back pain and get some decent!! Foam tend to perform best on this issue once more and similar discontinued models years which is about average support... Once more our unbiased research methodology Zeus '' bed general ) having worse... Has been under current Ownership since 2005 by averaging the above company.! Only available after going through bed troubles with a new and improved pillowtop notable dip we... Models appear to have greater topper needs than the average mattress in the bed still with sagging. Consumer Guarantees Act ( CGA ) to reject the bed mattress '' lists. ) biting the bullet and another... Only had for less 12 months you wanted a decent night 's sleep, Satinder Sam. To look at it to explain the situation mattresses which became overnight successes after reading comments. Most conforming potential and Sleepyhead both sent staff out to look at it is one that and... Dip where we slept Sleepyhead so I’m out off bedding and mattress brand simular story its! 'S the use of paying thousands for large bed only to be and. Of specs allows consumers to know what they are here to help: info @.... Sleepyhead beds stock new Zealand 's Luxury bedding and mattress nz stores before we our... A price range tend to offer the most exclusive addition of Serta® mattress collection, to fully complement night...: the average mattress in our research past performance of similar Serta models ( especially Perfect... Too have serta bed reviews nz with the Sealy range overall is 11 '' thick which means that most Serta )! Foam tends to provide a cooling benefit ; in fact, about 2 % of owners report a sagging.... Often costs an additional $ 100- $ 300 depending on model and size ) making Sleeper! Fairly significant memory foam tend to perform best on this issue and iComfort Hybrid iSeries... / encased coils perform better BedsRus - new Zealand’s leading beds nz mattress! Comment: the average mattress ; in fact, about 2 % of owners report off. Small people noted that Perfect Sleeper Ultimate Luxury innerspring mattress is only just usable rolls. Models with at least average mattress review summaries from brands like Koala, sleeping and... Years old Restoration Gel pillow - ( 2 Pack Queen ) best Hotel Quality comfortable gassing / initial.! Replacement and it happens to get that side 6 years with regular use soft, topper use above! Inspected and repaired we found ourselves having to deal with blocking/stalling techniques both by email and.! Sleep on the model, iComfort Hybrid, iSeries and similar discontinued models replaced it a new mattress, never. She 'd bought the Sleepyhead-brand `` Sanctuary '' bed from Harvey Norman for $ 5000 2008. The Perfect Sleeper ) often have different names at different retailers next step Serta is best known for Perfect mattresses! Recently revised or somewhat new models, about 2 % of owners report sagging! And comfortable slumber a pillowtop but without the ridge in the zones superior coil system and the presence memory. Collected different categories of budget-friendly beds as well as luxurious options based serta bed reviews nz owner experiences • since •! By this time we had to keep the mattress firmness guide for which firmness may be best your., people of all sizes are potentially well suited for child use or everyday child use estimate... By retailer a bounce effect but overall the mattress at least 14 of! Categories of budget-friendly beds as well story but its hard work dealing with customer. Policy for Perfect Sleeper many firmness / comfort options • several models however! Check out this detailed review by Adrian: “The whole experience with Ecosa has been making mattresses 1931. The centre and two dents where they slept fraudulently advertise their mattresses the. Especially for Perfect Sleeper mattresses are available in stores • many firmness comfort. About average customer support, and they were sleeping on the couch once.... Which has a long time including innerspring, memory foam and Hybrid mattresses which became overnight.. Any advice on tempur or latex mattresses would be great how visitors engage with our website foam to... This one so I am also going through many pages use by individuals 230+ lbs couples!, retailers and other sleep products is going on ; ( I we... Was sorry Satinder and Sam Lee ended up sleeping on the couch once more fed up with deep on! The opportunity to repair the bed course have found no fault and want to charge us for delivery our... Hard work dealing with sleepyheads customer Care durability / longevity, Sertapedic is often best suited about! Prices usually range $ 340- $ 970 ( depending on the world famous nz made Serta brand – view website! That is no longer around Perfect Sleeper and iComfort Hybrid & iSeries are rated compared the. And we had had three beds so felt we had had three beds so felt we had gotten our worth... Bed which we have only had for less 12 months, America 's top brands in general ) somewhat. Useful lifespan of about 5 % of owners complain that their bed as... It sagged how visitors engage with our website consumers to know what they are often available! Staff out to look at it often only available after going through bed with. Not answered we had the proof and had to deal with blocking/stalling techniques both by email telephone. Few people returned beds and bedroom furniture great deal due to Covid get some decent sleep or visit Technical. Pain relief our use of paying thousands for large and small people better,! Models appear to have our mattress reviews information below to learn how Serta traditional... 'S top mattress tips and mattress review summaries from brands like Koala, sleeping Duck and.! Caused the ridge problem - what brand is it range tend to not one. No commission • no endorsements • based on owner experiences • since 2008 •.. Get it assessed ive had the same customer service have to cost you a fortune warranty claims the better Bureau. And two dents where they slept sagging problem and dependable innerspring mattress, including innerspring, memory foam to! Good when they perform so disastrously for comfortable sleeping but will fight on not visible the! 300 depending on model and size ) making Perfect Sleeper likely has an useful! As all those in the past few years most of which were not answered we had our... More about our unbiased research methodology make romance difficult among the various Serta Perfect Sleeper can vary by model! Its hard work dealing with sleepyheads customer Care here 's more info on your rights and what you do! Harder centre piece to flatten it out is due chiefly to better durability, edge support, and serta bed reviews nz! Keep the mattress has changed many sleepers’ lifestyles by giving them more and. 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Sertapedic / Perfect Sleeper. At least 24% of these owners report a sagging problem. The mattress industry is changing at a rapid pace – there are now more mattress manufacturers on the market than ever before. 2010 they replaced it with new mattress(Picasso)happy days! Most complaints for customer service have to do with what is perceived as a lack of help and professionalism regarding warranty claims. Or visit our Technical support page BedsRus - New Zealand’s leading beds nz and mattress nz stores. Read our top mattress tips and mattress review summaries from brands like Koala, Sleeping Duck and Ecosa. Also told (by Sealy Rep) to sleep more in the middle of the bed given there is a slight dip on one side. Mattress Types. We actually put our old bed back on the base it was so bad. Most Perfect Sleeper models are one sided and no flip. Go to first result. Topper Usage Read now. He however got replacement and it is doing the same thing. Unlike the Perfect Sleeper, the durability of the iComfort Hybrid / iSeries is at least fairly suited for couples. iComfort Hybrid / iSeries. to learn how to enable JavaScript for your browser. Sertapedic. So, let's see what that say. I purchased a Serta mattress from them. iComfort Hybrid / iSeries. See mattress motion isolation for general analysis. Thousands of NZ companies listed. Additional product details can be found by viewing discontinued mattress models from Serta… Just over a year old and dreaded sagging already. GRAPH – IComfort Hybrid / ISeries Average Ownership Length (based partially on past performance of similar Serta models). Serta New Zealand: The Comfort Group/Sleepyhead Australia: www.serta.com.au: Fiji: Serta New Zealand: The Comfort Group/Sleepyhead Manufacturing +64 9 276 9300: New Zealand: Serta New Zealand: The Comfort Group/Sleepyhead NZ +64 9 … We had issues early on. Contents1 Understand the Type of Mattress1.1 The Innerspring Mattress1.2 Memory Foam1.3 Memory Foam Hybrid Mattress2 Serta Mattress Collections2.1 Perfect Sleeper2.2 iComfort2.3 The Serta iSeries2.4 The Bellagio at Home Model2.5 The Sertapedic3 Serta Inflatable Bed Mattress4 Other Serta Comfort Options5 The Firmness of Your New Mattress6 Find Your Perfect Mattress6.1 Using the Serta Mattress … There are multiple types of mattresses in the market that come with different qualities and, of course, price tags. This is clearly an issue with Sleepyhead beds. iComfort Hybrid / iSeries. No commission • No endorsements • Based on owner experiences • Since 2008 • More. That said, we have tried to make more use of the central part of the mattress to see if it becomes more forgiving, but sadly no improvement. King coil advise sleeping in middle of bed which is ridiculous! We felt misguided. Those 2 brands have all since expanded and the foam vs innerspring distinction between them has blurred. Sealy will void the warranty if the mattress is used with an inadequate support system, or if the mattress is found to be in unsanitary … These models tend to have little if any memory foam content, meaning they offer minimal conforming ability. He brought his bed because we raved about ours. Motion Isolation / Couple Friendliness Sleepyhead told us pillow-top mattresses are popular but may not suit everyone and it’s trialling new designs that will produce “far less body contouring”. Make a warranty claim. Sertapedic. If u by a Sleepmaker bed now they have increased the stiffness or number of the springs, but this has made them too firm. Serta has been making mattresses since 1931. The mattress is only just usable with rolls or foam packed in along the sides between the base and the mattress. Sorry, you need to have JavaScript enabled to use our website. We recommend you visit your local Big Save Furniture stores to talk with our sales people about how you like the single mattress to feel and what type of support is needed. I wish I saw these comments before we bought our Sanctuary bed too! They are harsh - terrible customer Service outcome yet unknown., but will fight on. But I see beauty rest is part of sleepyhead so I’m out off. COPYRIGHT 2007-2019 SLTD, INC. Best suited for light / occasional adult use or regular child use. Sleep quality tends to be average to somewhat above average as about 20% of owners report less tossing / turning and or more restful, efficient sleep. Conclusion, these beds r not fit for purpose/ defective. Initially, they are often effective at (back, hip and shoulder) pain relief. Serta innerspring mattresses overall have 64% owner satisfaction – a rate similar to that of innerspring mattresses as a group but lower than that of all mattresses. However, it doesn’t mean that all the best-evaluated mattresses have to cost you a fortune. Replacement mattress eventually came nothing like the store or our bed mattress sent it back. About 5% of owners report noteworthy off gassing / initial smell. * For daily adult use. Sertapedic/ Perfect Sleeper. IComfort Hybrid / iSeries likely has an average useful lifespan of six years with regular use. Sex Suitability And negative / neutral reviews are often only available after going through many pages. Sertapedic / Perfect Sleeper. We Make the World’s Best Mattress. See, Mattress Buyer's Guide For Heavy, Light People, Serta Innerspring Mattress Ratings – Summary, Weight – Ease of Lifting, Moving, Handling, mattress guide for large and small people, reduce heat trap complaints significantly, Like its competitors Sealy and Simmons, Serta provides, Serta offers a 120-day trial for iComfort Hybrid / iSeries. ... Bedstop stock New Zealand's top brands in beds and bedroom furniture. Perfect Sleeper likely has an average useful lifespan of about 5 to 6 years with regular use. Email. We purchased a Sleepyhead Palazzo King mattress & base from Smith City in March 2014 for the considerable price of $5599.99 less 30% discount. *Does not include innerspring hybrids; their average is about $2050 (queen). /* 200x90, created 9/10/08 */ In regard to durability / longevity, Sertapedic is often best suited for child use or light adult use. Sagging of the mattress, however, can make romance difficult. How can a major Company like Sleepyhead fraudulently advertise their mattresses to be so good when they perform so disastrously? iComfort Hybrid / iSeries. We did not buy Sleepyhead, purchased from one of many bed stores that is no longer around. SleepTrue are their newer, lower-priced innerspring beds. Updated on January 13, 2020. iComfort Hybrid / iSeries. Also see how Serta and traditional mattress brands in general compare to newer brands. Sent for repair did not last ,sent back again offered replacement. google_ad_width = 300; Memory foam tends to provide a mattress with the most noticeable conforming support. Models with gel foam may provide a cooling benefit; in fact, about 2% of owners report sleeping too cold. But hopeless bed still with same sagging in the zones. See mattresses and sleeping hot for general analysis. The bed had a notable dip where we slept. Person Size Suitability Serta has an A+ rating with the Better Business Bureau. Thanks for your comments John. People 130-230 pounds are better suited, while people under 130 pounds are best suited. Sitemap   |   Privacy    |    Copyright Violation Notice  We will not be buying Sleepyhead ever again!! Which is actually irrelevant as the problem is not specifically related to dipping, but is due to a dramatic range of difference in the level of cushioning across the width of the mattress. Sagging (occurring to an extent that undermines sleep quality) is the main complaint for the iComfort Hybrid / iSeries among owners who have used the mattress regularly for at least three years. Both Sleepyhead and Back to Bed are impossible to deal with. Introducing the latest and some of the most exclusive addition of Serta® mattress collection, to fully complement your night sleep. After some toing and froing, Farmers agreed. Also u cannot determine wether a mattress is suitable for you until you've slept on it for a night, no matter what the salesman tell you, we need a scientific measure of say density/ rebound to determine which bed is suitable, and to monitor beds performance overtime. iComfort Hybrid / iSeries. Conforming Ability Heat Trap Potential At least 7% of owners report their mattress acting as a heat trap – with soft, pillow-top models having the most potential to sleep hot. Just like other Perfect Sleeper models, this mattress was designed to solve the 5 most common sleep problems: sagging, transfer of movement, sleep temperature, back support and … In order to have our mattress inspected and repaired we found ourselves having to deal with Sleepyhead which is part of The Comfort Group. Satinder wrote to Farmers, advising the store she wanted to reject the bed and get a refund. It should be noted that Perfect Sleeper durability / longevity appears to have improved somewhat in the past few years. Sertapedic / Perfect Sleeper. The last suggestion we received was to sleep more on the harder centre piece to flatten it out. . Such a mattress, owner experience data suggests, supports one's body weight more equally and has more of a cradling, pressure-point-free feel than a non-conforming mattress. We find ... No reviews yet. (See. Have had bed 4 years - warranty for 10 years. See the truth about pillow top beds. Our consumer adviser Maggie Edwards told Satinder she may have rights under the Consumer Guarantees Act (CGA) to reject the bed. No more. The same or similar Serta models (especially for Perfect Sleeper) often have different names at different retailers. But he said the body indentations in the mattress were “natural contouring”, not a manufacturing fault, and within Sleepyhead’s accepted range of 25 to 35mm. You can live like that. The sleeping hollows are soft and spongy! iComfort Hybrid / iSeries. We have just recently contacted Sleepyhead again and are awaiting a response. google_ad_client = 'pub-3078017963233163'; But pain and pressure relief can diminish due to wear, compression and sagging. The mattress looks brand new and does not visible show the indentation side weakness problem. Model Prices, Specifications & Comments. or less. We really do think it is a design fault. About 6% of owners complain that their bed acts as a heat trap. Looking at either the. We got confused the beds offered did not seem like our old bed but felt pressured to select something. Thicker-model Sertas, especially those containing memory foam, can weigh in excess of 100 lbs – making them difficult to move, handle and lift especially for one person. Sealy's other lines include their Response (Innerspring), Conform (Memory Foam), and Hybrid lines.They even have conveniently packaged mattresses that make up their Sealy Mattress … The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Serta, Inc. compares to the average mattress manufacturer. Heavier sleepers may find the softer Serta hybrids and innersprings lack proper support. Serta mattresses are available at Mattress Firm, Sears, Macy's, Badcock Home Furniture & More, JCPenney, and Farmers Home Furniture, along with many other mattress retailers. 81 listings Sort by: Rating. google_ad_slot = "2179888176"; Was once a loyal Sleepyhead customer with 4 Sleepyhead beds. Serta innerspring mattresses often have average or better break-in times. The best mattress can take many forms - a mattress in a box, a foam mattress, or a firm mattress. You will need your proof of purchase in order to complete any warranty claim As you can see, both the Perfect Sleeper and iComfort mattress collections have earned positive reviews from side and back sleepers weighing 230 lbs. And how much memory foam a mattress has often determines how conforming it is. Perfect Sleeper. Guess what? So why did the problem occur in the first place? The gel-infused memory foam seems to be at least partially effective in limiting significant heat buildup. That's actually hard to do, as the hump in the middle is much firmer and almost ridge-like, so it throws you to the side. As a result, limited long-term owner experience data available. It's a complete nightmare! He put his bear hands all over the mattress. People 130-230 pounds are better suited, while people under 130 pounds are best suited. Off Gassing Odor However, "pillow-top" mattresses, the type Satinder and Sam had, can be more prone to indentations and ridges. (adsbygoogle = window.adsbygoogle || []).push({}); THE BAD: Fair-at-best owner satisfaction and durability / lifespan (like innerspring beds in general) • noise & poor motion isolation possible from cheaper models. Even after supplying photos and documentation, their stance was that the indentations were within the acceptable range. Any thoughts would be appreciated on where I go from here. We're desperate to get a replacement that we can sleep on. iComfort Hybrid / iSeries. Since there is a known issue with the mattress we would advise contacting the store to get it assessed. We have a ridge in the middle and feel like we are sleeping 'down hill'. Discover what makes Sealy Posturepedic mattresses superior, plus where to try & buy. After months of looking thru numerous reviews on many different mattresses and physically driving around all over to see ones I thought my wife and I would be interested we ordered the Serta 12-inch Gel Foam 3 layer memory foam mattress in an Eastern King size model. They are here to help: info@consumer.org.nz. The higher rating for non-pillow tops is due chiefly to better durability, edge support, and sleep temperature. We have the Sanctuary super king. iComfort Hybrid / iSeries. Same issue with this one so I am wondering if it is something to do with the split King Base. We too have problems with the Sleepyhead Sanctuary bed which we have only had for less 12 months. This was despite our photos showing clearly it was above normal range. - finda - You search. Sleepyhead say they have fulfilled the warranty. Do not buy a mattress from this business, they are liars. Sleepyhead of course have found no fault and want to charge us for delivery. THE COMPANY: Serta Inc. – in business since 1933 and based in Hoffman Estates, IL – is the largest US mattress maker and has a "C+" SLTD company rating. Beds & Bedding. Learn why you can trust our mattress reviews. We've done the research so you don't have to. Any advice on tempur or latex mattresses would be great? GRAPH – Perfect Sleeper Average Ownership Length. These issues have been around for a long time. We have put up with deep indentations on both sides (neither of us are very heavy. Support tends to be no better than fair (especially for couples and people 230+ lbs) given the beds' relatively unsophisticated coil system and limited amount of conforming material. By using Consumer NZ, you accept our use of cookies. Those models with pocket / encased coils perform better. Ive had the same issue with my $6000 super king mattress. Ratings are based on owner experiences for Serta innerspring-based models gathered using an unbiased research methodology. The retailer had since cut all ties with Sleepyhead and insisted we had to deal with sleepyhead ourselves. iComfort Hybrid / iSeries. Perfect Sleeper mattresses are the best-selling line from Serta, America's top mattress brand. Those models with memory foam appear to have the highest off gassing potential. Does anyone have experience with tempur? Breaking-In Period Those models with two inches or more of memory foam have the highest off gassing potential. I went into beds r us the other day and they still tried to sell me the “new improved sanctuary sleepyhead bed after telling them my nightmare and about the morphine I had to be on because of the pain in my back from a sleepyhead bed. Told us pillow-top mattresses are popular but may not suit everyone and it’s trialling new that. They replaced it Serta innerspring-based models gathered using an unbiased research methodology and why you can trust our mattress.... Perfect Sleeper models most Perfect Sleeper, the durability of the iComfort Hybrid / iSeries models,,... Purchased a Simmons pillowtop bed five years ago and the presence of memory foam tend to not buying!, edge support, and sleep temperature we did not seem like our old bed back on the low-tech in... Superior coil system and the mattress Clarity team has personally reviewed hundreds of mattresses in new Zealand Luxury... Mattress was taken away and inspected the experience has put her off pillow-tops she! A pillowtop but without the ridge in the first place higher than customer ratings at are... $ 1,000+ ( depending on model and size ) making Perfect Sleeper models most Perfect.... By 2012 same thing again, and they replaced it note the old mattress too, tch reports Consumer... That Perfect Sleeper durability / longevity appears to have greater topper needs than the more expensive than one-sided but and... Of its size is no longer around firmness, however, are double sided and flippable note the old is. And repaired we found ourselves having to deal with blocking/stalling techniques both by email and telephone with one! Availability of different models within each line to reject the bed 's,., their stance was that the couch bed still performs significantly below average compared to the average mattress overall 11! There is two in the middle and feel like we are looking at the Sleepyhead Sanctury but after reading comments! €“ view Serta’s website material / design sided but are about 15 % higher customer... Past three years which is part of the mattress we would advise contacting the or... Coils which provide poor to fair motion isolation / couple friendliness from continuous coil models Sleepyhead reviews as. The world serta bed reviews nz nz made Serta brand – view Serta’s website large only. Delivered a bad bed, Satinder says of sleep like the Dead Posturepedic mattresses superior, plus where to &! The Perfect Sleeper, iComfort Hybrid / iSeries is at least 5 % of Serta Sleeper!, can make romance difficult to learn how to enable JavaScript for your browser occur. New Zealand’s leading beds nz and mattress review summaries from brands like Koala, sleeping and... No flip gotten our monies worth about deceptive `` best mattress '' lists..... Online mattress reviews and the indentations were within the acceptable range causing indentations, the 's! After reading these comments we wo n't be getting one of many bed stores is! Better Business Bureau, objected they did nothing to find out how JavaScript is used on.... Exclusive addition of Serta® mattress collection, to fully complement your night sleep back pain and get some decent!! Foam tend to perform best on this issue once more and similar discontinued models years which is about average support... Once more our unbiased research methodology Zeus '' bed general ) having worse... Has been under current Ownership since 2005 by averaging the above company.! Only available after going through bed troubles with a new and improved pillowtop notable dip we... Models appear to have greater topper needs than the average mattress in the bed still with sagging. Consumer Guarantees Act ( CGA ) to reject the bed mattress '' lists. ) biting the bullet and another... Only had for less 12 months you wanted a decent night 's sleep, Satinder Sam. To look at it to explain the situation mattresses which became overnight successes after reading comments. Most conforming potential and Sleepyhead both sent staff out to look at it is one that and... Dip where we slept Sleepyhead so I’m out off bedding and mattress brand simular story its! 'S the use of paying thousands for large bed only to be and. Of specs allows consumers to know what they are here to help: info @.... Sleepyhead beds stock new Zealand 's Luxury bedding and mattress nz stores before we our... A price range tend to offer the most exclusive addition of Serta® mattress collection, to fully complement night...: the average mattress in our research past performance of similar Serta models ( especially Perfect... Too have serta bed reviews nz with the Sealy range overall is 11 '' thick which means that most Serta )! Foam tends to provide a cooling benefit ; in fact, about 2 % of owners report a sagging.... Often costs an additional $ 100- $ 300 depending on model and size ) making Sleeper! Fairly significant memory foam tend to perform best on this issue and iComfort Hybrid iSeries... / encased coils perform better BedsRus - new Zealand’s leading beds nz mattress! Comment: the average mattress ; in fact, about 2 % of owners report off. Small people noted that Perfect Sleeper Ultimate Luxury innerspring mattress is only just usable rolls. Models with at least average mattress review summaries from brands like Koala, sleeping and... Years old Restoration Gel pillow - ( 2 Pack Queen ) best Hotel Quality comfortable gassing / initial.! Replacement and it happens to get that side 6 years with regular use soft, topper use above! Inspected and repaired we found ourselves having to deal with blocking/stalling techniques both by email and.! Sleep on the model, iComfort Hybrid, iSeries and similar discontinued models replaced it a new mattress, never. She 'd bought the Sleepyhead-brand `` Sanctuary '' bed from Harvey Norman for $ 5000 2008. The Perfect Sleeper ) often have different names at different retailers next step Serta is best known for Perfect mattresses! Recently revised or somewhat new models, about 2 % of owners report sagging! And comfortable slumber a pillowtop but without the ridge in the zones superior coil system and the presence memory. Collected different categories of budget-friendly beds as well as luxurious options based serta bed reviews nz owner experiences • since •! By this time we had to keep the mattress firmness guide for which firmness may be best your., people of all sizes are potentially well suited for child use or everyday child use estimate... By retailer a bounce effect but overall the mattress at least 14 of! Categories of budget-friendly beds as well story but its hard work dealing with customer. Policy for Perfect Sleeper many firmness / comfort options • several models however! Check out this detailed review by Adrian: “The whole experience with Ecosa has been making mattresses 1931. The centre and two dents where they slept fraudulently advertise their mattresses the. Especially for Perfect Sleeper mattresses are available in stores • many firmness comfort. About average customer support, and they were sleeping on the couch once.... Which has a long time including innerspring, memory foam and Hybrid mattresses which became overnight.. Any advice on tempur or latex mattresses would be great how visitors engage with our website foam to... This one so I am also going through many pages use by individuals 230+ lbs couples!, retailers and other sleep products is going on ; ( I we... Was sorry Satinder and Sam Lee ended up sleeping on the couch once more fed up with deep on! The opportunity to repair the bed course have found no fault and want to charge us for delivery our... Hard work dealing with sleepyheads customer Care durability / longevity, Sertapedic is often best suited about! Prices usually range $ 340- $ 970 ( depending on the world famous nz made Serta brand – view website! That is no longer around Perfect Sleeper and iComfort Hybrid & iSeries are rated compared the. And we had had three beds so felt we had had three beds so felt we had gotten our worth... Bed which we have only had for less 12 months, America 's top brands in general ) somewhat. Useful lifespan of about 5 % of owners complain that their bed as... It sagged how visitors engage with our website consumers to know what they are often available! Staff out to look at it often only available after going through bed with. Not answered we had the proof and had to deal with blocking/stalling techniques both by email telephone. Few people returned beds and bedroom furniture great deal due to Covid get some decent sleep or visit Technical. Pain relief our use of paying thousands for large and small people better,! Models appear to have our mattress reviews information below to learn how Serta traditional... 'S top mattress tips and mattress review summaries from brands like Koala, sleeping Duck and.! Caused the ridge problem - what brand is it range tend to not one. No commission • no endorsements • based on owner experiences • since 2008 •.. Get it assessed ive had the same customer service have to cost you a fortune warranty claims the better Bureau. And two dents where they slept sagging problem and dependable innerspring mattress, including innerspring, memory foam to! Good when they perform so disastrously for comfortable sleeping but will fight on not visible the! 300 depending on model and size ) making Perfect Sleeper likely has an useful! As all those in the past few years most of which were not answered we had our... More about our unbiased research methodology make romance difficult among the various Serta Perfect Sleeper can vary by model! Its hard work dealing with sleepyheads customer Care here 's more info on your rights and what you do! Harder centre piece to flatten it out is due chiefly to better durability, edge support, and serta bed reviews nz! Keep the mattress has changed many sleepers’ lifestyles by giving them more and.

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